Flow logs as an order audit trail

Flow logs as an order audit trail

Flows processing logs captures information about an action it runs and the steps that are taken to complete that action. You can see when an action started, the duration and the completion time.

For the steps within the action the log also captures important information such as the opening and processing of files and data definitions, processing of maps and the writing of information to source files and databases. Standard information it also records are the files that are created and the SQL statements, if applicable, that are executed.

How does this help as an audit trail?

As part of your company SLA’s you need to fulfil orders within a certain time frame, you know the time that this order was picked but you need to know when it was received and the subsequent processing of that order.

Start with the Flow logs. By searching the logs by a specific date and action type you can track the time that an order was picked up from a Value Added Network (VAN) or directly from your customer. At any point Flow touches that order a log will be created detailing the processes that are applied.

Use your logs to track what is happening in terms of transaction processing or to analyse what went wrong and make the appropriate corrective actions. Next time you are asked when an order was processed, Flow logs should provide you the answer.

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