Warehouse Stationery


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Largest national supplier of stationery and office products uses Flow to move from centralised distribution to 3PL.

An early adopter of online retail, Warehouse Stationery decided to close its single national distribution centre which had operated using Oracle Warehouse Management Solution, and move to third party logistics. The plan was simple enough. The web store would take orders as per usual but instead of being picked and dispatched from a central location, orders would instead be sent to one of four strategically selected Warehouse Stationery stores, where they would be picked for dispatch then uplifted and delivered by Courier. The issue for Warehouse Stationery was that Oracle WMS could not be deployed at store level, and the company needed to find a solution that could seamlessly link its web store with its chosen distribution hub stores and its courier company.

Flow is used to import data from Warehouse Stationaries bespoke ERP system and generates address validated courier labels and packaging slips. Creation of manifest reports then completes the connection to the courier company.

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“At Warehouse Stationery, efficiency has improved immensely. The customer may not realise anything is different when they're on the web site, but they are getting a difference in terms of delivery and performance to them – especially when it comes to first time fulfilment. ”

Kevin Rowland, Systems Support & Development Manager, Warehouse Stationery Limited

 

Company:
Warehouse Stationary Limited (www.warehousestationary.co.nz)

Industry:
Retail

Business Challenge:
When it decided to close its central distribution centre and move to third party logistics, Warehouse Stationery needed to link its web store, distribution hubs and courier deliveries.

Benefits:

Web store delivery now managed by retail operations team


Downtime alleviated


More accurate management of first time fulfillment orders


Access system's data and improved reporting


 
 

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