Volvo NZ

“Volvo Cars is rolling out a major digital transformation to blend online and offline sales channels. A key part of this is the usage of Salesforce to manage the customer journey. Our objective was to maintain a local lead management system but to still gain benefit from the marketing and analytical features of Salesforce.

It was imperative that Volvo Cars NZ found an integration partner who could communicate a complicated project, scope precisely and accurately map the two systems. Flow were able to demonstrate credibility within this field and communicate effectively both the technical and sales process specific elements of the development. With only a small window of opportunity with the Volvo Cars international development team – timeliness and expertise was a critical component to achieving our KPIs for this project.”

Ben Montgomery – General Manager

The Comfort Group

“Twice a day customer services had to go back and check all the orders they’ve keyed in to make sure they were correct. Now, with Flow, we’ve removed large customers and the volume of orders they sent through from that process. It’s a big win”

Simon Davies – Product Owner – Asia Pacific

Fliway

“Our ability to develop and innovate inside Flow means it has become fundamental to our operating success. Our business has grown rapidly and we have had to open new depots quickly to meet demand.

It is Flow that has enabled us to do this. Flow connects our core systems and just makes our business work. Flow delivers the same kind of performance as some other integration solutions, but at a significantly more affordable price. I cannot see us ever moving away from Flow.”

Kevin Rowland – CIO