Doubling depot capacity in 12 months with the power of Flow Integrations.

CHALLENGE

From its early days in the 1970s, the Fliway Group have always been specialist movers of freight. Today, with a number of major multinational clients, the Group is now divided into four businesses that focus on warehousing, freighting, customs clearance and a joint venture with UPS for international parcels. With four businesses comes the challenge of connecting multiple systems in a robust, reliable and affordable way. Flow Software’s integration platform was chosen as the key enabler to company-wide transparency and operational efficiency.

Fliway company overview
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SOLUTION

INTEGRATIONS

INTEGRATIONS

With multiple, best of breed applications being used across the business, WMS, TMS, Customs Clearance and Core Financials, Flow Software’s integration platform has enabled all systems to talk to each other.

ELECTRONIC DATA INTERCHANGE

ELECTRONIC DATA INTERCHANGE

With over 100 customers sharing pick, pack, dispatch. purchase orders and invoices through Flow Software’s EDI platform, manual data entry and errors are all but eliminated and operational efficiency greatly improved.

IN-HOUSE DEVELOPMENT

IN-HOUSE DEVELOPMENT

The Fliway team have taken Flow Software’s unique platform in-house to configure and deploy EDI connections for new customers and integrate new systems.

““Volvo Cars is rolling out a major digital transformation to blend online and offline sales channels. A key part of this is the usage of Salesforce to manage the customer journey. Our objective was to maintain a local lead management system but to still gain benefit from the marketing and analytical features of Salesforce. It was imperative that Volvo Cars NZ found an integration partner who could communicate a complicated project, scope precisely and accurately map the two systems.

Flow were able to demonstrate credibility within this field and communicate effectively both the technical and sales process specific elements of the development. With only a small window of opportunity with the Volvo Cars international development team – timeliness and expertise was a critical component to achieving our KPIs for this project.”

BEN MONTGOMERY - General Manager, VOLVO CARS NZ

RESULTS

MORE CUSTOMERS

MORE CUSTOMERS

Using Flow Software’s integration and EDI platform to connect internal systems and over 100 customers, Fliway has been able to scale and react to growth cost effectively and without delay. Customers send data by any means that suits them, saving time and effort. This has created a significant point of different in the market for Fliway.

LESS RISK

LESS RISK

The Flow integration platform provides a Hub and Spoke architecture, with the Flow staging database being the centre of all integrations.

This allows individual system connections to be replaced or upgraded with minimal risk to all other connections.

FASTER GROWTH

FASTER GROWTH

Having its powerful core systems integrated through Flow has allowed Fliway to meet the huge spike in demand caused by the global pandemic, To scale at speed, Fliway needed more depots. FAST! The operational efficiency gained through using Flow has allowed Fliway to double its depot numbers in under 12 months. Depots can now open in a matter of weeks rather than months.

Fliway

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