Coles EDI compliance. Managed, not left to your IT team.
We run your Coles EDI integration end-to-end. Your team runs the business.
Coles mandates EDI for supplier transactions across its supermarket network. Non-compliance means chargebacks, delays, and delisting risk. Flow manages the setup, monitoring, and ongoing compliance so your team doesn’t have to learn EDI.
Coles EDI isn’t optional. Getting it wrong is expensive.
Coles Group, Australia’s second-largest supermarket chain, requires suppliers to exchange purchase orders, invoices, advance ship notices, and goods receipts electronically. If you supply Coles, EDI compliance is a trading requirement.
Invoice chargebacks
1 to 5% of invoice value. On grocery volumes, that adds up fast.
Order processing delays
Manual re-keying when EDI fails. PO acknowledgement, ASN, and invoice timing are all tracked. Miss them and your order flow stalls.
Supplier scorecard risk
Order response, ASN accuracy, and delivery performance are tracked against your supplier scorecard. Repeated misses put your supplier status at risk.
IT team overload
Your 1 to 3 person IT team is already stretched across ERP, security, and infrastructure. EDI maintenance shouldn’t be their problem too.
We manage your Coles EDI. End to end.
Flow connects your ERP to Coles and manages the integration on an ongoing basis. Not a one-off build. Not a platform you have to learn. A managed integration partnership where we handle the technical complexity so you don’t have to.
Setup and mapping
We configure the EDI connection between your systems and Coles. Purchase orders, invoices, ASNs, goods receipts: all mapped to your specific requirements.
Proactive monitoring
We watch your EDI flows and act before problems reach you. Not waiting for a ticket. Acting on exceptions as they happen.
Ongoing compliance
When Coles changes requirements (format updates, new document types, rule changes), we handle it. You don’t need to know it happened.
Business reviews
Regular reviews to assess integration health, transaction volumes, and upcoming changes. You stay informed without carrying the work.
Support when it matters
Something goes wrong at 2am? We’re on it. Your business hours are our business hours, with extended coverage for critical flows.
Every Coles EDI document type. Covered.
Flow handles all EDI document types required for Coles compliance across the supermarket network.
| Document Type | What It Does |
|---|---|
| Purchase Orders (ORDERS/850) | Receive and process inbound orders from Coles automatically into your ERP. |
| PO Acknowledgements (ORDRSP/855) | Confirm receipt within Coles’ required timeframe. Automated from your system. |
| Advance Ship Notices (DESADV/856) | Notify Coles of shipment details before goods arrive. Automated from your dispatch process. |
| Invoices (INVOIC/810) | Send compliant invoices electronically. Eliminate manual processing and chargeback risk. |
| Goods Receipts (RECADV/861) | Receive confirmation that Coles has receipted your delivery. |
| Retailer-specific formats | Custom document requirements specific to Coles’ systems and processes. |
Built for AU suppliers who’d rather run their business than manage EDI.
Flow’s Coles EDI service is designed for Australian FMCG suppliers, wholesale distributors, and manufacturers who supply Coles and need reliable, compliant EDI without building an in-house integration capability.
You supply Coles (or are about to)
New supplier onboarding or existing supplier needing better EDI compliance.
Your IT team is small (1 to 3 people)
Already running ERP, security, and infrastructure. Can’t absorb EDI operations on top of everything else.
You use an ERP (D365, SAP, NetSuite, MYOB, Pronto)
We connect to your existing system. No rip and replace.
You want someone to run it, not just set it up
A managed integration partnership, not a build-and-walk-away project.
We know Coles EDI compliance. We’ve been doing this for years.
Flow is an ANZ-founded integration operator. We’re not a global platform trying to cover every market. We manage EDI compliance across the major ANZ retailers and keep your integrations running long after go-live.
ANZ retailer expertise
We manage EDI compliance for Coles, Woolworths, and Foodstuffs. Same platform, same operations team across both markets. If you supply on both sides of the Tasman, we cover both.
We run it. You don’t have to.
We build it, operate it, and keep it running. You don’t need EDI expertise on your team.
ANZ hosted. ANZ operated.
AWS ANZ hosting keeps your data in-region. Support from people in your timezone.
Fewer customers. Deeper responsibility.
We stay accountable for outcomes, not just uptime. Post go-live is where most integration relationships fall apart. It’s where ours start to prove themselves.
Get Coles EDI sorted. Talk to us.
Tell us about your Coles EDI requirements. We’ll come back to you within 2 business days with an initial assessment.