Supplying PlaceMakers? We run the EDI integration and ongoing operations.
Managed end to end across HIWG XML over Adaptiv VAN, not handed back to your IT team.
If you supply PlaceMakers, the integration runs on HIWG XML over Adaptiv VAN — the canonical NZ hardware-industry stack. Plus the realities your team actually hits: unit conversions that don’t match your ERP defaults, DSL Logistics dispatch pairing where it applies, and PlaceMakers’ validation reports rather than a formal ORDRSP. Flow handles the build, the day-to-day operations, and the ongoing changes, across the NZ trade-retail base.
PlaceMakers EDI has its own shape — and its own quirks.
PlaceMakers publishes an EDI process managed through Adaptiv. Flow supports the PlaceMakers document flows and related supplier integration work. What’s left is the work most suppliers underestimate: aligning your ERP units to PlaceMakers’ expectations, handling validation reports that aren’t a formal acknowledgement, and tying the dispatch side cleanly when DSL Logistics is in the loop.
HIWG XML over Adaptiv VAN
The canonical PlaceMakers EDI path runs HIWG XML — the NZ hardware-industry XML standard — over the Adaptiv VAN. Most ERPs don’t speak HIWG natively. The integration layer has to translate cleanly in both directions and stay current as the spec evolves.
Non-standard unit conversions
PlaceMakers expects units that don’t always match how your ERP holds product data — pairs, cartons, and similar measure conversions. Get the rules wrong on a single product and the order arrives in your ERP at the wrong quantity. The conversion logic has to be defined per product, not bolted on globally.
Validation reports, not formal ORDRSP
Some PlaceMakers integrations return a validation report rather than a formal ORDRSP / PO Acknowledgement. That changes how exceptions surface and how your team finds out when something didn’t land. The monitoring side of the integration has to be designed around that.
DSL Logistics pairing
Many PlaceMakers flows pair with DSL Logistics for warehouse dispatch. The PlaceMakers PO, your ERP sales order, the DSL Logistics dispatch instructions, and the eventual invoice all need to line up. Three systems, one trading relationship.
We run your PlaceMakers EDI integration. End to end.
Flow connects your ERP to PlaceMakers via Adaptiv VAN and manages the integration on an ongoing basis. Not a one-off build. Not a platform you have to learn. A managed integration partnership where we handle the HIWG XML, the unit conversions, the DSL Logistics pairing, and the ongoing operations so your team doesn’t have to.
HIWG XML mapping
We configure HIWG XML ORDERS, INVOIC, and ASN mappings between your ERP and the PlaceMakers spec. Validation against the PlaceMakers requirements before anything goes live.
Adaptiv VAN management
We handle the Adaptiv connection, credential lifecycle, and traffic routing. If your group is already paying for Adaptiv, we work inside that. If not, we’ll advise on the right setup for your volumes and partner mix.
Unit conversion handling
The pairs, cartons, and other measure conversions PlaceMakers expects get defined per product in the integration layer. Your ERP keeps its own units; we translate at the boundary.
DSL Logistics pairing
Where DSL Logistics handles warehouse dispatch, we wire the PlaceMakers order, your ERP sales order, and the DSL dispatch instructions into a single flow. Three systems, one integration to manage.
Validation report handling
Where PlaceMakers returns validation reports rather than a formal ORDRSP, we parse the reports, flag exceptions to your team, and act on them where the resolution is in our control.
Multi-retailer coverage
Most NZ trade-retail suppliers integrate with several partners. We manage PlaceMakers alongside Mitre 10, Bunnings, Carters, ITM, and others on a single integration platform — HIWG, EDIFACT, custom — all on one stack.
Common PlaceMakers EDI document flows. Covered.
Flow handles the full PlaceMakers EDI document flow via HIWG XML over Adaptiv VAN, plus the paired DSL Logistics dispatch where it applies.
| Document Type | What It Does |
|---|---|
| Purchase Orders (HIWG XML) | Receive inbound orders from PlaceMakers via Adaptiv VAN. Validated against your customer and product master, then posted into your ERP as sales orders with units already converted. |
| Validation reports | Where PlaceMakers returns validation reports, we parse them and flag exceptions to your team. Errors get surfaced before they become commercial issues. |
| Invoices (HIWG XML or Adaptiv API) | Send compliant invoices and credit notes via the path PlaceMakers expects. Reduces manual processing and reconciliation work. |
| Credit notes | Outbound credit notes handled in the same channel and format as invoices, tied to the original PO and invoice references. |
| ASN where applicable | Where Advance Ship Notices are part of your PlaceMakers flow, we generate them from your dispatch system, including SSCC where required. |
| DSL Logistics dispatch | Paired dispatch instructions to DSL Logistics where DSL handles warehouse fulfilment. Tied to the PlaceMakers order so everything reconciles. |
| Peppol (B2B) | Peppol adoption is increasing across ANZ retail and procurement ecosystems. Flow is ready to support Peppol where required, alongside the HIWG/Adaptiv flow. |
Built for NZ trade-retail suppliers who’d rather run their business than manage PlaceMakers EDI.
Flow’s PlaceMakers EDI service is designed for New Zealand suppliers, manufacturers, and wholesale distributors who supply PlaceMakers — usually alongside Bunnings, Mitre 10, Carters, or ITM — and need compliant, monitored EDI without running it in-house.
You supply PlaceMakers (or are about to)
New supplier onboarding, existing supplier wanting cleaner supplier-performance metrics, or a NZ supplier expanding from other hardware retailers into PlaceMakers.
You supply other NZ hardware too
Most suppliers we work with run several retailers at once. We manage PlaceMakers alongside Mitre 10, Bunnings, Carters, ITM, and others on a single integration platform.
You use an ERP (NetSuite, MoneyWorks, Sage, MYOB EXO, Greentree, Pronto, JDE)
We connect to your existing system. No rip and replace. We’ve run PlaceMakers integrations on NetSuite, MoneyWorks, Sage ACCPAC, MYOB EXO and Greentree, Pronto, JDE Oracle, and Dynamics SL.
You want someone to run it, not just set it up
A managed integration partnership, not a build-and-walk-away project. We stay accountable for the integration after go-live, including how it shows up in your supplier-performance metrics.
We know PlaceMakers EDI. We know HIWG. We know Adaptiv.
Flow started in New Zealand in 2005 building integration software for ANZ businesses. PlaceMakers integrations have been part of that work across multiple ERPs and supplier patterns. We’re not a global platform with a generic XML adapter. We’re an NZ-founded operator with the HIWG / Adaptiv experience and the broader NZ hardware retailer coverage on one stack.
NZ hardware retailer depth
We manage EDI integrations across PlaceMakers, Mitre 10, Bunnings, Carters, ITM, and other NZ trade-retail and DIY chains. Same platform, same operations team across the lot.
We run it. You don’t have to.
We build it, operate it, and keep it running. You don’t need HIWG or Adaptiv expertise on your team.
NZ founded. ANZ operated.
Started in Auckland. AWS ANZ hosting keeps your data in-region. Support from people in your timezone.
Fewer customers. Deeper responsibility.
We stay accountable for outcomes, not just uptime. Post go-live is where most integration relationships fall apart. It’s where ours start to prove themselves.
Get PlaceMakers EDI sorted. Talk to us.
Tell us about your PlaceMakers EDI requirements. We’ll come back to you within 2 business days with an initial assessment.