Fliway


Fliway

Transport and logistics company's EDI solution has delivered accuracy and automation that has customers singing its praises.

Fliway is comprised of three and a half businesses – Fliway Transport, Fliway Logistics and Fliway International and a 50/50 joint venture with UPS. Fliway’s legacy middleware system was struggling to provide the interfaces between the internal Fliway business units and customers’ systems.

Fliway chose Flow Software’s EDI solution because it could resolve the company’s issues around flexibility and automation. It could easily meet Fliway’s trading partner requirements to interchange documents and data electronically and satisfy their demand for instantaneous access to up to-date information.

Fliway uses Flow’s automation tools to move from one step of the logistics and freight forwarding offering to the next. This has reduced the need for data entry, reducing inaccuracies and wasted time, and standardised the format that customers need to use for submitting details to the businesses.

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“For Fliway business is even easier and better with Flow. Anyone can move freight but with Flow we can offer all the add-on services that make us renowned.”

Christian Hirano, IT Applications Manager, Fliway

 

Company:
Fliway
(www.fliway.co.nz)

Industry:
Logistics and transportation

Business Challenge:
Fliway needed a more flexible EDI solution to cope with the full extent of their requirements to improve automation and efficiency.

Benefits:

Improved data integration between business units and customers
               

Increased automation to reduce error and improve efficiency

Improved visibility and customer service with real time data provided back to customers


 
 

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